Featured Case Study

How Ardent Health Accomplished More with Outsourced Support

By partnering on help desk services, Ardent’s IT team had the bandwidth to address key strategic initiatives that helped them grow. Check out our interview with Ardent Health’s IT Leadership to see how CereCore support services helped provide visibility to performance metrics, lower call wait times and abandonment rates, and address physician and patient satisfaction.

Read the interview
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How We Help Healthcare Leaders Look to the Future

We’ve helped health systems take advantage of the technology revolution and provide amazing care to their communities.

With one EHR, Thomas Health will be able to expand our services and capabilities to better serve our patients, physicians, and community now and well into the future. We could not have achieved our success without the help of CereCore, MEDITECH and all of our employees, and we would like to thank them for all of their hard work and dedication to the project; as well as the care of our community.
Matthew Upton, M.D.
Chief Medical Officer and Chief Medical Information Officer – Thomas Health
CereCore has proven to be a valuable partner contributing to the success of our EMR implementations and roll-out strategy for the Ardent Health enterprise. They consistently meet or exceed our Key Performance Indicators and SLA's for both day to day operations and projects.
Rick Keller
CIO – Ardent Health
Not only did CereCore exceed our expectations with project management and subject matter experts required of MEDITECH’s READY implementation, they also had a pool of specialty resources readily available to assist in several additional areas of the Expanse system.
Thomas Kurtz, PhD
VP of Information Services and CIO – Memorial Healthcare
Ohio Valley Case Study
I couldn’t have made it without CereCore during my first year at Ohio Valley Hospital, given the challenges we were facing. CereCore pulled together very competent resources at a moment’s notice throughout the project. For example, as we were optimizing one of our modules in MEDITECH, we were completely lost. Within a month, however, CereCore had us exactly where we needed to be.
Eric Lawlor
Executive Vice President – Ohio Valley Hospital
Thomas Health Case Study
CereCore provides Thomas Health a secure and reliable network infrastructure, a solid clinical system, and level one support at a cost much less than we could do on our own.
Jeremy Taylor
CIO – Thomas Health
Thomas Health Case Study
With the help of CereCore we were able to take two hospitals on different systems to a single patient record. The CereCore team handled every aspect of this project with efficiency and expertise and we couldn’t have done it without them.
Dan Lauffer
President & CEO – Thomas Health
CF_CTA
Working with CereCore for Epic staffing has been wonderful – from the responsiveness of the customer services and administrative team to the knowledge and professionalism of the staff we select for contract positions. My team is extremely grateful for the help that CereCore has provided for our team as we navigate some of the most challenging times in healthcare.
Mary Moran
IT Director and Cogito Project Manager - Revenue Cycle & Business Intelligence Cape Fear Valley Health System
Saint Francis Client Feedback
CereCore is so large it has subject experts down to the narrowest disciplines. The overall knowledge base, depth of expertise and resources are simply part of our relationship, at no extra cost.
Jane Harless
Controller – Saint Francis Hospital
LifePoint Health Client Feedback
From the infrastructure perspective, [CereCore is] good at stable operations and also good at running projects well.
Eric Enos
Chief Technology Officer – LifePoint Health
CF_CTA
I've had great experiences with the staff in sourcing a project coordinator position at LifePoint Health. When there were issues, CereCore was very helpful and took immediate action. I now have a new person in that role and so far I'm very pleased.
Ruben Estevez
Project Manager – LifePoint Health
CF_CTA
Super responsive and flexible. Stakeholder/customer-focused services with substantial value. The cost/bill rate of your services is a differentiator. Thanks for all you do for HCA Healthcare.
Brad Ninness
AVP Project Management – HCA Healthcare
CF_CTA
Great support and expertise!
Marisa Smith
IT Director Manager – Haywood Regional Medical Center
CF_CTA
During the Christmas explosion in Nashville, the team at CereCore reacted timely and was able to move our entire platform to a location in Texas and had our organization back-up and operational in just a few short days, AMAZING! They have been instrumental in moving Thomas Health to a single IT platform, including our physician practices in February 2021.
Tim Skeldon
Executive Leadership - Thomas Health
CF_CTA
Everything is A++.
Matthew McHugh
Director – Vaughan Regional Medical Center

Results That Create Real Value

We’ve worked with over 400 hospitals and over 3,000 healthcare facilities, including the largest health system in the U.S. Discover how our experience can support your goals.

Fast Tracking Epic Integration for a New Pediatric Facility

Fast Tracking Epic Integration for a New Pediatric Facility
Case Study, Epic, Client Perspectives
2 minute read
By CereCore
on Mar 20, 2023

An Epic Implementation Story: Fast Tracking Epic Integration for a New Pediatric Facility

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Thomas Health

Thomas Health
MEDITECH, Case Study
3 minute read
By CereCore
on Nov 19, 2020

Innovative Partnership Paves The Way For A Singular, Modern MEDITECH Platform

The Client

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Ardent Health’s Prescription for Service Desk Efficiency

Ardent Health’s Prescription for Service Desk Efficiency
Case Study, IT Help Desk
4 minute read
By CereCore
on Nov 9, 2020

Prescription for Service Desk Efficiency

Ardent Health Services selected CereCore to manage their Level 1 Help Desk, a collaborative effort that enabled Ardent to expand its capability to address key...

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You Need More Than a Consultant. You Need a Partner.

Empowering patient care is easier when you have a health IT partner that acts as an extension of your team. Let us know how we can support your initiatives.

Healthcare meeting around table