Sector Spotlight: Rethinking Service Design and Tackling the Challenges Faced by Modern Service Desks

We are proud to announce that CereCore International will be part of the sector spotlight by itSMF on 'Rethinking service design and tackling the challenges faced by modern service desks.'

This healthcare sector spotlight showcases innovative initiatives within NHS England and Digital Health and Care Wales, focusing on service desk communities, user-centred design, and collaboration with product teams for enhanced services. 

Daniel Eyre, Regional VP in Business Development at CereCore International, will present "Healthcare of the Future: Radical Transformation or Incremental Development?" drawing from over 25 years of leadership in UK NHS services and expertise in advising, designing, and transforming health services.

Join Us:

The event is free to both itSMF members and non-members.

Explore the full agenda and sessions of this event, and join the speakers to discuss challenges and opportunities within the healthcare sector. 

 
 
  • April 30, 2024
  • 10:00am - 1:00pm